Frequently Asked Questions

What do I do to extend my membership using paypal?
What do I do if my payment fails during payment process?
What do I do to extend my membership without going through paypal?

What do I do if I didn't receive an email with log-in details?
Can I change my password?
Why am I not listed in the Directory page?
My User Name / Password does not work
Can I change the User Name?

How do I extend my membership using Paypal?

To extend your membership you have to:

1. Log in with the details sent to you.
2. When logged in, you can go to 'Edit Account' in the left menu of the member section.
3. In 'Edit Account' you can go to 'Renew membership'.
4. Please complete the form with desired membership type and click 'Renew'.
5. Complete the form with your billing information and select a payment method. After doing that, please click 'Subscribe'.
6. Make your payment using Paypal and credit card by completing the details. 

What do I do if my payment fails during payment process?

Please do not retry your payment. Send a mail to the Financial Secretariat immediately. They will contact you and instruct you how to proceed. 

What do I do to extend my membership without going through paypal?

There are two more ways of paying your subscription. 

Payment may be made with a £ sterling cheque drawn on a bank in the UK.  Make the cheque out to “IMCoS” and send it to Sue Booty. Please include all your contact details, particularly your email address.

Payment may also be made by Mastercard or Visa credit card.  Please send the long card number, the expiry date AND the security code (the last three digits from the number on the reverse of your card).  This information may be sent by fax or by mail to Sue Booty.

Contact details for Sue Booty are on the Membership page of this website.

What do I do if I didn't receive an email with log-in details?

Please contact the Financial Secretary. They will provide you with the log-in details. When logged in, you can also add or modify your email address in your  account in the 'Edit Account' section, by clicking 'My Account Information'.

Can I change my password?

To change your password you have to:

1. Log in with the details sent to you.
2. When logged in, you can go to 'Edit Account' in the left menu of the member section.
3. In 'Edit Account' you can go to 'My Account Information'.
4. Please complete the form with desired Password; enter the chosen Password again in Password Confirm and then click 'Save'.

Why am I not listed on the Directory page?

In order for your name to be listed on the Directory page, you first have to give IMCoS permission to publish it. To do this

1. Click on Membership
2. Click Members Login/Renew Subscription

3. Enter the User Name and Password sent to you.
4. Click on Additional Information
5. Check and/or amend the information. Only enter information you want to. You can amend this later. This is not published at this stage.

6. On the next line open the pop-up window Show in Directory. Here you can choose what is seen in the Directory list. Choose Yes - your name, address and telephone number will appear in the directory list (only to be viewed by other IMCoS members); or you can choose to have only your name and your country of residence shown; or you can choose not to appear in the Directory list at all.
7. Click Save and close.
8. Go to Directory and see if you are now listed.

My User Name / Password does not work

Check your spelling / letter-character combination carefully. Do try a second time with the same information. Remember the first character of the User Name is a number (may be zero) (order is digit-4 letters-4 digits).
If this does not work - contact our Financial Secretary, Sue Booty: E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Can I change my User Name?

Unfortunately it is not possible to change the User Name. Use the button Forgot your username to immediately receive your new username by email. This will be sent to the registered email address we have for you. Use copy and paste to transfer to appropriate field.

If your question is not answered here, feel free to contact any member of the Committee or the This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .